Service · Support and growth
Your website works, your business grows
Technical support, security and growth at an hourly rate
We take your website under maintenance: we watch over stability and security, update the system, fix bugs and add new features. You get your own team without the cost of in-house staff.
- Outage response
- up to 2 hours
- Monitoring
- 24/7
- Price
- from $100/mo
- Report
- monthly
(01)What's included
Everything to keep your website running smoothly
We start with a technical audit: we check the code, security and speed and agree on a work plan.
Updates and security
Updates of the CMS, plugins and dependencies, protection against vulnerabilities, SSL and WAF.
Backups
Daily backups of the code and database with quick recovery.
24/7 monitoring
Uptime, speed and error monitoring with instant alerts.
Bug fixing
Prompt fixes of failures in forms, payments, integrations and layout.
Improvements
New pages, blocks, features and integrations for your tasks.
Speed and Core Web Vitals
Optimization of loading, caching and images for better rankings and conversion.
Content
Updating copy, prices, products and banners if you don't have time to do it yourself.
Server and hosting
Server administration, moving to faster hosting, email and domain setup.
(02)Platforms
We support websites on different platforms
We maintain both our own projects and websites built by other teams.
WordPress
The most popular CMS
Corporate websites, blogs and WooCommerce stores.
OpenCart
E-commerce
Online stores, payment and delivery modules, 1C integrations.
Laravel / PHP
Custom solutions
Services and portals with their own business logic.
Next.js / React
Modern stack
Headless websites, SaaS and web applications.
(03)Process
How we take a website on for support
A transparent start and clear rules from day one.
- 01
Getting access and a technical audit
- 02
A website health report and a work plan
- 03
Choosing a plan and signing the SLA
- 04
Setting up backups and monitoring
- 05
Working on tasks in a task tracker
- 06
Monthly report on completed work
(04)Price
Support plans
Monthly payment for a package of hours. Unused hours roll over to the next month.
The cost depends on the platform and complexity of the website. We fix the exact plan after the audit.
(05)Why
Why a website needs regular support
A website without maintenance gradually becomes outdated, slow and vulnerable.
Security
Outdated plugins are the main cause of website hacks and infections.
Stable sales
Every hour of store downtime means lost orders.
Search rankings
A fast and healthy website ranks better in Google.
Savings
Support costs less than an in-house developer and emergency repairs.
(07)Why Geniustudio
Benefits of working with us
A team instead of a freelancer
Tasks don't stop because one person is on vacation or sick.
Transparent tracking
Every hour is logged in the task tracker with a report.
SLA in the contract
Guaranteed response time for outages and tasks.
Any stack
We work with WordPress, OpenCart, Laravel and Next.js.
Hour rollover
Unused hours don't expire.
(09)Reviews
What our clients say
Business owners talk about working with us in their own words.
All reviews01 / 03: Andriy
(08)FAQ
FAQ
Didn't find the answer? Write to us — we'll consult you for free.
Do you take over websites built by others?
Yes. First we run an audit to assess the code and risks, and then take the website on for support.
What if the hours aren't enough?
We warn you in advance and agree on extra hours at the hourly rate or move tasks to the next month.
How fast do you respond to an outage?
Depending on the plan — from 2 hours. Monitoring alerts us to a failure before your clients notice it.
Can I change the plan?
Yes, you can upgrade or downgrade the plan starting next month.
(10)Contacts
Shall we discuss your project?
Tell us about your task — we will consult you for free, estimate the scope and prepare a proposal within your budget in one business day.
Message us on TelegramThank you! Request received
We will get back to you within one business day.